If you saw my post from about a month ago then you are already well aware of my increasing frustration with respect to supporting the Subscribe2 plugin. In my musing over what to do about this situation I stumbled across this old post from Skippy. This post announced the transfer of Subscribe2 from his stewardship to mine and he makes the following comment:
As an aside: useless bug reports — those reporting “It doesn’t work!” with no other details — contributed greatly to my abandonment of subscribe2. Please don’t wear Matt down with the same.
Well, this got me thinking, you see I gave Skippy (Scott) my word that I’d support the plugin and I have always hope I’ve been principled enough to keep my word. So, support will continue BUT it will no longer be free. I’m hoping that demanding a fee to provide support will encourage people to read the documentation provided and spend more time searching for an answer to their question.
I’m still astonished that so many people apparently have virtually no understanding the free software does not also mean free support, free customisation or free fix-my-problems.
So, the next release of Subscribe2 (Version 5.0) will be available shortly. At that time this site will become an announcement site only, comments will be disabled. A support forum is already online and I will be monitoring it to populate it with more questions and answers and this will also be the place to report bugs.